If you feel gaming is getting out of control, reach out to our support team. We're always here for you.
1 What is Responsible Gaming?
Responsible Gaming means enjoying gaming with the right mindset, a set budget, and healthy time boundaries. At 786bde, we want every player to see gaming as a source of entertainment — not a livelihood.
Millions of people across Bangladesh now enjoy online gaming. Most play responsibly — setting clear time and spending limits. But for some, gaming can gradually become an addiction, with negative effects on family life and personal well-being.
786bde believes that building responsible gaming habits is not just the player's responsibility — the platform has a role to play too. That's why we're committed to giving you the right tools, information, and support.
- Gaming is for entertainment, not for recovering lost money
- Set your budget first, then play
- Avoid placing extra bets on impulse
- Assuming a win is guaranteed is the wrong mindset — outcomes are always uncertain
- Spending time with family and friends matters more than gaming
The core principle of Responsible Gaming is making your own choices — but ensuring those choices don't harm you or your family. 786bde is here to help you maintain that balance.
2 Set Your Limits
Setting clear limits for yourself before you start gaming is the most effective approach. 786bde gives you three types of limits to choose from.
Financial Limit (Deposit Limit)
Set a maximum deposit amount per day, week, or month. Limits take effect immediately once set; increasing them requires a 7-day waiting period — to prevent impulsive decisions.
Session Limit
Set a daily time limit for how long you'll game. Once that limit is reached, 786bde will automatically alert you and prompt you to end your session.
Loss Limit
Gaming will automatically stop once you've lost a set amount — use this limit to keep your losses in check.
Take a Break (Cool-Off / Self-Exclusion)
If you need a break from gaming, you can set a cool-off period ranging from 24 hours to 6 months. Long-term self-exclusion is also available.
Setting limits isn't a sign of weakness — it's the first step toward smart gaming. The 786bde support team can help you set any limit you need.
3 Self-Assessment — Ask Yourself
The questions below will help you assess your gaming habits. If you answer "Yes" to more than 3, consider reaching out for support.
This questionnaire is not a substitute for professional diagnosis. If you have concerns, please reach out to our support team or consult a specialist.
4 786bde Safety Tools
Deposit Limit
Set a maximum daily, weekly, or monthly deposit limit. Lowering the limit takes effect immediately; increasing it takes 7 days.
Session Timer
Decide in advance how long you'll play. Once the time is up, you'll receive an automatic alert.
Loss Limit
Your session will automatically end once you've lost a set amount — keep your financial losses under control.
Cool-Off Period
Take a break ranging from 1 day to 6 months. Your account will be temporarily suspended during this period.
Self-Exclusion
For a long-term break, you can keep your account closed for anywhere between 6 months and 5 years.
Gaming History
View your full gaming and transaction history — stay informed and make the right decisions.
5 Understanding Your Risk Level
Not all types of gaming carry the same level of risk. See the chart below to understand what different behaviors may indicate.
If you feel you may be at moderate or high risk, don't wait — contact the 786bde support team. Taking action early is always the smartest move.
6 Child & Family Protection
786bde strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and identity is confirmed through our KYC process.
- Mandatory age verification (18+) at account creation
- Keep your login credentials separate from other family members
- We recommend not saving passwords on shared devices
- Use device locks to prevent children from accessing your account
- Accounts are immediately suspended if an underage user is suspected
There's no need to hide your gaming from your family. If you feel you have to — that's a warning sign. Play responsibly at 786bde and keep the trust of the people you care about.
7 Ways to Get Help
Asking for help takes courage. If you feel you're developing a gaming addiction or losing control, take the steps below.
Contact 786bde Support
Reach us via our 24/7 live chat or email. We'll provide immediate assistance with setting up self-exclusion or a cool-off period.
Temporarily suspend your account
You can activate a cool-off or self-exclusion directly from your Account Settings. It takes effect immediately.
Tell a family member or trusted friend
Don't face it alone — lean on the people around you. They can help you stay on the right track.
Seek professional advice
Seeking help from a mental health professional or counselor is completely normal. Gaming addiction is a recognized mental health condition with effective treatment options.
8 Contact Us
Contact us for any questions about Responsible Gaming, help with setting limits, or to request self-exclusion.
- Email: [email protected]
- Live Chat: 24/7 Support Available
- Email response time: Within 24 hours at most
786bde's goal is to keep your gaming experience enjoyable and safe at all times. We're here to help, not to judge.